Dental shelf · Companion page
The Uninsured Patient List
Price, Offer and Run an In-House Dental Membership Plan, and Know Whether It Pays
Book coming soon
Everything the book points to is here, chapter by chapter. The page is free, has no forms, and doesn't need an account or an email address. It stays at this address after the book is printed, and it's where corrections go.
Coming soon
Provisional cover
Chapter by chapter
Each chapter's resource callout points here. The worksheets are free PDFs that print on US Letter, with no form to fill in first. The same blank sheets are printed in Appendix A of the book.
Part I · The patients who pay their own way
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Chapter 1: The Blank in the Benefits Column
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Chapter 2: What They Pay Now
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Chapter 3: What the Plan Would Really Earn
- ToolMembership plan calculator
- PDFA3. Plan Value Sheet (234 KB)
Part II · Building the plan
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Chapter 4: What the Plan Includes
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Chapter 5: A Fee from Your Own Fee Schedule
- ToolMembership plan calculator
- PDFA5. Fee-Setting Sheet (235 KB)
- In reviewThe fee and the break-even method in detail
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Chapter 6: The Members Who Were Already Coming
- ToolMembership plan calculator
- PDFA6. Break-Even Mix Sheet (186 KB)
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Chapter 7: Annual or Monthly
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Chapter 8: Checks Before the First Member
- In reviewA8. Pre-Launch Checklist
- In reviewHow each state treats an in-house membership plan, dated by state
- In reviewPlan agreement terms, refunds and cancellation, renewal notices, advertising wording and payer contracts
- In reviewCall and text consent (federal), for plan offers and renewal messages; written for The Inactive Patient List
- In reviewState calling and texting rules; written for The Inactive Patient List
- In reviewPatient messages and privacy; written for The Inactive Patient List
Part III · Running the plan
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Chapter 9: Where the Plan Gets Offered
- In reviewA9. Offer Map
- In reviewBooking at checkout; written for The Overdue Patient List
- In reviewCall and text consent (federal), for plan offers and renewal messages; written for The Inactive Patient List
- In reviewState calling and texting rules; written for The Inactive Patient List
- In reviewPatient messages and privacy; written for The Inactive Patient List
- BookThe Overdue Patient List: the checkout habit and the overdue list, where the plan is offered
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Chapter 10: The Member Record
- ToolMembership plan calculator
- PDFA10. Member Record (162 KB)
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Chapter 11: The Plan Year
Chapters 3, 5, 6, 7 and 10 · Appendices B and C
The membership plan calculator
It sets each member's first plan year against what the same patient paid the year before, segment by segment, and prints every line of Appendix C: the baseline year, what a member brings, the cost per member, the change per member, the plan floor, the break-even fee for each kind of patient, the break-even mix, and the same plan billed monthly. A fuller view, with more treatment by members, is there too, labelled as a guess and kept out of the floor. It runs in your browser and takes totals only. The Kestrel Park example loads first and reproduces Appendix B to the cent.
Worksheets and records (Appendix A)
Blank versions of the sheets built in each chapter, plus a filled copy of A3 for the book's composite practice. Each one takes counts, fees and totals only; none needs a patient's name. Each is a free PDF that prints on US Letter and holds up in black and white. There's no form, no email and nothing to sign up for. Four are in review. A4, the included-services sheet, waits for a dentist reviewer, as Chapter 4 says it should. A7 and A8 touch plan terms and the checks before launch, so they wait for the insurance-law reviewer, as the rules pages do. A9, the offer map, opens with the consent check, so it waits for the regulatory reviewer. All four blanks are in Appendix A of the book.
- A1 Pool Sheet Chapter 1 PDF, prints on Letter · 1 page · 203 KB
- A2 Baseline-Year Sheet Chapter 2 PDF, prints on Letter · 1 page · 206 KB
- A3 Plan Value SheetFilled example: Kestrel Park's proposed plan, the book's invented composite practice (PDF, 331 KB) Chapter 3 PDF, prints on Letter · 1 page · 234 KB
- A4 Included-Services Sheet Chapter 4 In review
- A5 Fee-Setting Sheet Chapter 5 PDF, prints on Letter · 1 page · 235 KB
- A6 Break-Even Mix Sheet Chapter 6 PDF, prints on Letter · 1 page · 186 KB
- A7 Billing Comparison Sheet Chapter 7 In review
- A8 Pre-Launch Checklist Chapter 8 In review
- A9 Offer Map Chapter 9 In review
- A10 Member Record Chapter 10 PDF, prints on Letter · 1 page · 162 KB
- A11 Plan-Year Calendar Chapter 11 PDF, prints on Letter · 1 page · 176 KB
Dated and planned pages
Anything that changes after printing lives on a dated web page instead of in the book. These are the eleven pages the book routes to the web. The calculator and the benchmark page are live. The rest have a page at their address that says what they will carry and who is reviewing them, and nothing more yet. The consent, calling and privacy pages were written for The Inactive Patient List, and the checkout guide for The Overdue Patient List; this book links to them rather than repeating them.
The rules pages and the guides need a qualified reviewer. No page about whether a plan is insurance where you practice, what its agreement must say, consent, calling and texting rules or privacy will go up until the reviewer named below has read it, and each will carry its review date and reviewer. The book gives no legal advice, and this page doesn't summarise those rules in the meantime.
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/tools/membership-plan-calculator/ Live
The calculator (browser-only, totals only, every formula line, the plan floor and the labelled fuller view)
Reviewer: None needed
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/benchmarks/dental-benefits-coverage/ Live
Dental benefits coverage and visits by age and insurance, national dental spending and the RAND study, dated
Reviewer: None (dated sources)
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/guides/what-a-plan-includes/ In review
What an adult plan can include, with perio and children's tiers as the dentist's design
Reviewer: Dentist reviewer
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/guides/pricing-a-membership-plan/ In review
The fee and the break-even method in detail
Reviewer: Office-manager or dentist reviewer
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/software/benefits-status-pull/ In review
Report steps per practice system for active patients by benefits status and recall visits, dated
Reviewer: Office-manager reviewer
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/rules/membership-plans-by-state/ In review
How each state treats an in-house membership plan, dated by state
Reviewer: Insurance-law reviewer
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/rules/membership-plan-terms/ In review
Plan agreement terms, refunds and cancellation, renewal notices, advertising wording and payer contracts
Reviewer: Insurance-law reviewer; office-manager reviewer for the payer section
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/guides/booking-at-checkout/ In review
Booking at checkout; written for The Overdue Patient List
Reviewer: Office-manager reviewer
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/rules/texting-consent/ In review
Call and text consent (federal), for plan offers and renewal messages; written for The Inactive Patient List
Reviewer: Regulatory reviewer
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/rules/state-calling-and-texting/ In review
State calling and texting rules; written for The Inactive Patient List
Reviewer: Regulatory reviewer
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/rules/hipaa-patient-communications/ In review
Patient messages and privacy; written for The Inactive Patient List
Reviewer: HIPAA privacy reviewer
Errata and updates
None yet. The book isn't published. Corrections will be listed here with the date and the exact change, as the editorial policy describes.
What's next
The current list of books in this series, kept up to date. See the catalogue.
The Letter
Occasional news of new books, tools and corrections. About The Letter.
Help with the work
If you'd rather have someone help make the change, see Services. Any business connection to the author is disclosed there.